Arbor Taxi Service


Privacy Policy – Arbor Taxi Service Dehradun

At Arbor Taxi Service Dehradun, we take the privacy and security of our customers’ personal information seriously. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided by our current and potential customers. By accessing and using our services, you consent to the practices described in this policy.

  1. Information Collection and Use:

1.1 Personal Information: We may collect personal information such as your name, contact details, address, payment information, and other necessary details during the process of booking a taxi or registering for our services.

1.2 Location Information: When you use our mobile app or website, we may collect your device’s location information to provide you with accurate taxi services and ensure seamless navigation.

1.3 Usage Information: We may collect non-personal information related to your use of our services, such as the pages you visit, the links you click, and other actions taken on our platform. This information helps us improve our services and user experience.

  1. How We Protect Your Information:

2.1 Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Our servers and databases are secured with advanced encryption protocols.

2.2 Access Control: Access to personal information is restricted to authorized personnel only, and we ensure that they are aware of the importance of maintaining the confidentiality of the data they handle.

2.3 Payment Security: We use trusted payment gateways and processors to handle payment information securely. Your payment details are encrypted and not stored on our servers.

2.4 Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems and processes.

  1. Information Sharing:

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our taxi services, including drivers, payment processors, and customer support.

3.2 Legal Requirements: We may disclose personal information if required by law, legal process, or government request.

  1. Marketing and Communication:

4.1 Opt-in Consent: We will only send you marketing communications if you have explicitly opted in to receive them. You can opt-out of marketing communications at any time by using the unsubscribe link provided in the email or contacting our customer support.

  1. Children’s Privacy:

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.

  1. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or mobile app.

  1. Contact Us:

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please contact our Data Protection Officer at privacy@arbortaxiservice.com.

By using our services, you agree to the terms of this Privacy Policy. Last updated: [02-08-2023].

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